Pakistan Railways Internship Program 2025 Jobs for Call Center Islamabad
The Ministry of Railways has announced a new internship program for young graduates. This program is called the Pakistan Railways Internship Program 2025 for Call Center Islamabad.
The internship will be held at the Directorate of IT, RAILCOP House, Islamabad. A total of 30 internees will be hired for this program. Candidates with degrees in English, IT, BBA, Mass Communication, and related fields can apply.
The main purpose of this program is to provide fresh graduates with training and experience. Internees will be given an opportunity to work in the Pakistan Railways Call Center and handle daily tasks. Check Pakistan Railway Jobs for Constables.
Details of Pakistan Railways Internship Program 2025 for Call Center Islamabad
The internship program has been designed to train young graduates in customer support and call center operations. Below are the complete details of vacancies, eligibility, and requirements.
Number of Posts
- 30 Internees will be selected.
Place of Posting
- Directorate of IT, RAILCOP House, Islamabad.
Eligibility Criteria
- Fresh graduates with 16 years of education.
- Degrees accepted: BA (English), BS Computer Science/IT, BBA, Mass Communication, Development Studies.
- Must be from an HEC recognized institution.
- Age limit: Maximum 25 years.
- Must have basic computer skills.
- Should have good communication skills.
- Ability to speak multiple languages will be preferred.
Job Description and Responsibilities
Selected candidates will perform the following tasks:
- Handle and operate Pakistan Railways Call Center CRM.
- Prepare and present daily reports through CRM.
- Address customer queries about train operations and services.
- Support management in official meetings, events, and conferences.
- Improve office work through new ideas and innovation.
- Work as a team to achieve targets and goals.
Internship Terms and Conditions
- The duration of the internship is six months only.
- The internship is non-extendable.
- Internees may be required to work in different shifts of the call center.
- Pay package will be decided based on qualification and experience.
- Internees will not have any claim for permanent jobs in Pakistan Railways.
Method of Application
Candidates who meet the eligibility criteria can apply by following the steps below:
Step 1: Online Application
- Visit the National Job Portal (NJP) at https://nip.gov.pk.
- Create an account on the portal if you do not already have one.
- Fill in the online application form with complete and correct details.
Step 2: Required Documents
Attach scanned copies of the following documents:
- CV or Resume.
- Attested copies of educational certificates.
- Recent passport-size photograph.
- Copy of CNIC.
Step 3: Submission Deadline
- Applications must be submitted within 15 days of the advertisement date.
- Applications received after the last date will not be accepted.
Step 4: Selection Process
- Only shortlisted candidates will be contacted.
- Candidates will be called for an interview.
- No TA/DA will be given for the interview.
Step 5: Important Warning
- Submission of fake or forged documents will lead to legal action.
- The Pakistan Railways reserves the right to accept or reject any application without explanation.
Pakistan Railways Internship Program 2025 Jobs Advertisement
Frequently Asked Questions (FAQs)
Q1: What is the duration of the Pakistan Railways Internship Program 2025?
The internship duration is six months. It cannot be extended.
Q2: Where will the internship take place?
The internship will be at Directorate of IT, RAILCOP House, Islamabad.
Q3: How many internees will be selected?
A total of 30 internees will be hired for this program.
Q4: What is the required qualification?
Candidates must have 16 years of education in BA (English), BS Computer Science/IT, BBA, Mass Communication, or Development Studies.
Q5: What is the age limit for applying?
The maximum age limit is 25 years.
Q6: What kind of tasks will internees perform?
They will handle call center operations, prepare reports, answer queries, and support office work.
Q7: Will this internship lead to a permanent job in Pakistan Railways?
No, the internship is only for training. There is no claim for future employment.
Q8: What is the last date to apply?
Applications must be submitted within 15 days of the advertisement date.
Q9: How can candidates apply for this program?
They can apply online through the National Job Portal at nip.gov.pk.
Q10: Will candidates receive travel allowance for the interview?
No, TA/DA is not allowed.
The Pakistan Railways Internship Program 2025 for Call Center Islamabad is a great chance for young graduates. With 30 positions available, it offers fresh graduates hands-on experience in customer service and call center management.
Interested candidates should apply online through the National Job Portal within 15 days. This program is ideal for graduates who want to gain practical experience and improve their skills in a professional environment.
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